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Terms & Conditions

Last updated: 3/30/2025

Terms of Service

1. Introduction

Welcome to Medicare-Assistant DBA HealthLink LLC. These Terms of Service ("Terms") govern your use of our website, services, and any related content provided by us ("Services"). By accessing or using our Services, you agree to be bound by these Terms.

2. Use of Services

You agree to use our Services only for lawful purposes and in compliance with all applicable laws and regulations. You may not use our Services for any unauthorized or illegal activities.

3. No Data Sharing

We respect your privacy. We do not sell, share, or distribute your personal data to third parties. Any data collected is used solely to improve our Services and for internal purposes as outlined in our Privacy Policy.

4. User Accounts

If you create an account with us, you are responsible for maintaining the confidentiality of your login credentials. You agree to notify us immediately of any unauthorized use of your account.

5. Intellectual Property

All content, trademarks, logos, and intellectual property associated with our Services are the exclusive property of Medicare-Assistant DBA HealthLink LLC. You may not use or reproduce any content without prior written consent.

6. Termination

We reserve the right to suspend or terminate your access to our Services if you violate these Terms or engage in any activity that may harm our platform or other users.

7. Disclaimer of Warranties

Our Services are provided "as is" without warranties of any kind. We do not guarantee that the Services will be error-free, secure, or uninterrupted.

8. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising from your use of our Services.

9. Changes to Terms

We may update these Terms from time to time. Continued use of our Services after changes are posted constitutes acceptance of the updated Terms.

10. Contact Information

For any questions regarding these Terms, please contact us at support@medicare-assistant.com

Messaging Terms of Service

11. SMS Terms

The Medicare-Assistant DBA HealthLink LLC mobile message service (the "Service") is operated by Medicare-Assistant DBA HealthLink LLC ("Medicare Assistant", "we", Medicare-Assistant DBA HealthLink LLC or "us"). Your use of the Service constitutes your agreement to these terms and conditions ("Mobile Terms"). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Medicare-Assistant DBA HealthLink LLC SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Medicare-Assistant DBA HealthLink LLC through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Medicare-Assistant DBA HealthLink LLC. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to YOUR SHORT CODE NUMBER or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Medicare-Assistant DBA HealthLink LLC mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to YOUR SHORTCODE NUMBER or email support@medicare-assistant.com

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Policy.

Questions About Our Terms?

If you have any questions about these Terms of Service, we're here to help.

Contact Support

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Medicare-Assistant and/or HealthLink LLC is not connected with or endorsed by the United States government or the Federal Medicare program. There is no obligation to enroll. We do not offer every plan available in your area. Currently we represent [insert number of organizations which offer [insert number of products] in your area. Please contact Medicare.gov, 1-800-MEDICARE, or your local State Health Insurance Program (SHIP) to get information on all of your options.

*Not all plans offer all of these benefits. Benefits may vary by carrier and location. Deductibles, copays, coinsurance, limitations, and exclusions may apply.

Participating sales agencies represent Medicare Advantage HMO, PPO and PFFS organizations and PDP that are contracted with Medicare. Enrollment depends on the plan's contract renewal with Medicare. Medicare-Assistant.com is powered by HealthLink LLC, a non-government licensed health insurance agency. Not affiliated with or endorsed by any government agency. Callers will be directed to a licensed insurance agent. This is a solicitation of insurance. Enrollment in a plan may be limited to certain times of the year unless you qualify for a special enrollment period or you are in your Medicare Initial Election Period. Allowance amounts cannot be combined with other benefit allowances Limitations and restrictions may apply. *Anthem Blue Cross and Blue Shield includes its affiliated health plans. By using this site, you acknowledge that you have read and agree to the Terms of Service and Privacy Policy